When is it time to call a professional carpet cleaner?

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How many times have you looked at your carpets or rugs and thought it is time to get out them cleaning products that have been in the cupboard for what seems like a decade?

You might think with a bit of elbow grease and some warm soapy water, you can get your carpets or rugs back to their former glory.

But what if you find that no matter how hard you try, there are just some stains and patches of dirt that are impossible to remove, maybe because they have been trodden into the carpet fabric over the years or maybe because the stain was just too harsh i.e. red wine or pen ink.

If you find yourself in this situation, then maybe it is time you called a local professional carpet cleaning company, put your feet up and let them tackle it.

The question is though, if you do decide to call a local carpet cleaning company, how do you know that first and foremost, they can remove the dirt and stains like they say they can and secondly, they are a professional outfit, which only uses chemical products that does not actually damage your carpets and rugs.

If you find yourself in the above situation, worry no more as in this article, we will be providing you with advice that will make sure you only select the best professional carpet cleaning company in your local area.

Asking the right questions to get the right answers

By asking a local carpet cleaning company the three questions below, you will be able to instantly identify if the carpet cleaning company is a legitimate and professional company and more importantly, if they can actually do the job they say they can

Question 1: Can you provide me with details of any previous work you have completed?

Any decent professional carpet cleaning will always be able to demonstrate the quality of their previous work, as they know like anyone else, quality work will always bring more quality work. If a local carpet cleaning company cannot provide examples of previous work, then either they have something to hide or they do not consider themselves a professional outfit. Either way, it is better to look for a better company elsewhere.

Question 2: What type of cleaning solutions do use and are they industry recommended?

This may seem like a silly question to ask but you will not believe how many so-called ‘professional carpet cleaning companies’ actually use chemicals and solutions which they are unaware contain flammable and acidic properties meaning there could be a risk that they will actually damage your carpets or rugs. If a local carpet cleaning company cannot demonstrate that the cleaning chemicals they use are recommended by their industry, it is time to try another company.

Question 3: Do you offer a money back guarantee on all work completed?

You will often find that quite a few carpet cleaning companies in your local area will not provide a money back guarantee because they will tell you there is no way to accurately tell if the bad results are due to the homeowner or the cleaning company not doing a good job, however, a professional carpet cleaning company will always offer a money back guarantee as they know that the experience and cleaning solutions will always leave the customers carpets and rugs in pristine condition.

So there you have it, by asking local carpet cleaning companies those three questions, you will be able to accurately identify the real ‘professional carpet cleaning companies’ in your area and be able to have a stress free cleaning experience.

Carl Smith – Brand Manager at Kleenright UK, a professional carpet cleaners company based in North West England, wrote this article.

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